We are a small, dedicated team focused on TNPSC preparation. Real support, from real people.
Email: admin@gokalvi.com
Response time: within 72 hours (Monday–Saturday, IST)
For urgent billing issues (duplicate charges, refund status), please mention “Urgent — billing” in the subject line for priority handling.
No. Gokalvi’s core features — AI tutor, question banks, aptitude drills, Second Brain notes — work fully offline once installed. Internet is only required for optional Current Affairs pack updates.
Open the Google Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions → select Gokalvi → Cancel. Cancellation takes effect at the end of your current billing period. Details in our Refund Policy.
Within 48 hours of purchase: use Google Play’s automatic refund flow directly (Play Store → Budget & history). Outside 48 hours: email admin@gokalvi.com with your Order ID and reason. See Refund Policy for full details.
Nothing. All your study data — notes, voice memos, quiz history, flashcard progress — stays on your device regardless of your subscription status. You will lose access to Pro-only features (unlimited AI tutor, full question banks, mock tests, verified resources), but your existing data remains intact and readable.
Yes. Your Pro subscription is tied to your Google account, so you can install Gokalvi on any device signed in to the same account. Your notes and progress are stored per-device (offline first) and can be backed up manually via Settings → Backup & Restore.
No. Gokalvi is an independent study aid. We are not affiliated with, endorsed by, or connected to the Tamil Nadu Public Service Commission. All references to TNPSC syllabi, examination patterns, and previous-year questions are for study purposes only.
Email admin@gokalvi.com with a screenshot and the question or content location. We aim to acknowledge and correct verified errata within 72 hours. Confirmed corrections ship in the next content update.